We is upgrading to the latest Citrix technology to provide enhanced support for various client platforms and operating systems.
You will be prompted to install the Citrix Receiver when you first access the new QuestLine®. Follow the instructions in the wizard to install. You must have admin access on your PC to install the receiver.
to prompt you to download and install Citrix Receiver at any time by clearing your browser cache. On IE, from the menu choose Tools, then Internet Options, General tab, then click the "Delete" button under Browsing History. You only need to choose "Temporary Internet files and website files" and "Cookies and website data", then click "Delete".
Download the program directly from the Citrix website https://receiver.citrix.com.
We require the Citrix Receiver be installed to ensure everyone has a good experience running the QPTM CAW app. Without the Receiver, results can vary, you may see problems, and may not meet expectations.
You will need to open IP addresses 220.127.116.11 and 18.104.22.168 on ports 80 and 443.
It is important each person in your company log on using the user account and password that was assigned. If user accounts are shared, you will "steal" the session from one another and experience other unpredictable behavior. It is part of the QuestLine® agreement to not share accounts and it is more important now than ever.
Simply click the app icon again, and an additional instance will fire up.
The core functionality, including screen behavior, running reports, etc., is for the most part the same. Some minor changes have been made, and bugs have been fixed.