FREQUENTLY ASKED QUESTIONS-Questline



What is QuestLine?
QuestLine-Contracting is an online administrative system available through the Internet to enable pipeline customers to do interactive business transactions 24-hours a day/ 7 days a week.  For example, registered users may: bid & view unsold capacity, request short-term capacity, request interruptible contracts, create offers, view & bid on capacity release, request contract amemdments, and view general information and timely news events.

What is GTMS Web?
GTMS Web lets you access and enter data directly into the GTMS Pipeline database. Questar is the Transportation Service Provider (TSP) or pipeline and has installed the software on their Internet server, and the Service Requester (SR) or shipper/marketer/operator connects to QuestLine Internet server using a specified Uniform Resource Locator (URL) designated by Questar.

How do I change authorized users to QuestLine?
Use the online PDF form, Request for User Access to QuestLine.

Why must my browser accept cookies?
Cookies save QuestLine configuration settings on the user's workstation, allowing the user to start their business faster. A cookie does NOT give anyone access to the user's computer, or give away e-mail addresses or any other personal information.
 

What are the System Requirements?
For optimal performance, the following minimum computer and service requirements are recommended:

    • Windows Windows NT, 2000, XP
    • 2 GHz processor or greater
    • 200 MB of free hard disk space
    • 512 MB RAM or greater
    • Internet Explorer 6.0 with Service Pack 1, or greater
    • Pop-ups must be turned on


     

 
Revised: 04/15/2009